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Machine Transcription vs Manual Transcription: Can AI replace a manual transcription service?

Xuedong Huang, a veteran senior scientist at Microsoft, engaged in speech recognition technology, found that human transcriptionists had an error rate of 4% while commercially available transcription software had an error rate of 12%.

Also, a professional transcriptionist is more efficient than advanced AI tools in understanding and recognising different dialects, accents, language context and human nuances.

Currently, AI can’t replace a manual transcription service. Therefore, it is necessary to look for human transcription services when you need a more natural and accurate transcript.

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