Xuedong Huang, a veteran senior scientist at Microsoft, engaged in speech recognition technology, found that human transcriptionists had an error rate of 4% while commercially available transcription software had an error rate of 12%.
Also, a professional transcriptionist is more efficient than advanced AI tools in understanding and recognising different dialects, accents, language context and human nuances.
Currently, AI can’t replace a manual transcription service. Therefore, it is necessary to look for human transcription services when you need a more natural and accurate transcript.